Terms and Conditions – Feed the Nomads

These are our general terms and conditions. Together with the references contained herein, these terms and conditions apply to any agreement that we, Feed the Nomads (registered with the Dutch Chamber of Commerce – Kamer van Koophandel – under number 68680376), enter into with you. Should you have any questions, please do not hesitate to contact us via info@feedthenomads.com or via regular mail: Feed the Nomads Engelandlaan 934, 2034HP Haarlem. You can also reach us by phone: 0651088047. . We reserve the right to amend these Terms from time to time. By entering into an agreement with us, you agree that the most recent version of our terms and conditions will always apply.

Article 1 – Products

We sell food tours

Article 2 – Payments

The (total) price of our Products are indicated in our webshop. You can pay on our website via iDeal and creditcard
Any shipping costs will be borne by you.

Article 3 – Delivery

We will deliver your product to the address you have specified. Once we have dispatched your product, we can no longer amend the address. 

Article 4 – Cancellation

You can cancel a booking, provided you do so within 48 hours before the start of the tour (the “withdrawal Period”) . To cancel a booked tour your can send an email to info@feedthenomads.com. We will fully refund the purchase price within fourteen days after having received your returned product.

Article 5 – Liability

We are not liable for any damages that occur during a tour. However, we are liable for damages that result from our willful misconduct or gross negligence. In any case, our liability will never exceed the purchase price of the product that caused the damage.

Article 6 – Intellectual property

All intellectual property (including: copyrights, wordmarks and trademarks) in relation to our text, photo’s, video’s or any other materials, are owned by us (or are used by us with permission of the owners). You shall refrain from committing any acts that may infringe these rights.

Article 7 – Complaints

If you have a complaint, we would like to hear it. Please file your complaint as soon as possible by sending a detailed description to info@feedthenomads.com. We will process your complaint as soon as possible, but in any event within five working days. Should it take longer to handle your complaint, you will receive a notification within five working days to confirm that we have received your complaint, together with an indication of when we expect to respond. If we cannot settle a complaint amongst us, your complaint will be dealt with in accordance with the dispute section below.

Article 8 – Disputes

  1. Dutch law applies to these Terms. Subject to mandatory legal provisions providing otherwise, any conflicts that may ensue from these Terms, will be submitted to the jurisdiction of the Dutch Courts, in the district Noord Holland.
  2. As a consumer you can also use the ODR-platform (Online Dispute Resolution). This platform offers a simple, efficient, fast and low-cost out-of-court solution to disputes arising from online transactions. For more information see: http://ec.europa.eu/odr